APL Electric Company Ltd. has successfully concluded a series of customer engagement sessions regarding the proposed tariff review, held across multiple locations in Aba. These sessions took place on October 23 at Kyla-Dave Event Center, October 24 at Aba Town Hall, October 25 at La Hero Hotel Hall, and October 29 with Aba industrialists at Chemlap Nigeria Ltd in Osisioma, Aba.
Each session provided clarity on the economic factors driving the tariff review, including currency fluctuations and rising gas prices. APL Electric also addressed customer inquiries on metering, transformer maintenance, and service reliability. To maximize participation, APL Electric ran announcements on local radio, social media platforms, and in print media.
Feedback from attendees included appreciation for APL Electric’s transparent approach and commitment to maintaining reliable service. Customers expressed understanding for the rationale behind the review but urged APLE to consider the current economic challenges faced by customers. These engagements underscored APL Electric’s dedication to proactive, customer-focused service and transparency in decision-making processes affecting service and cost.
